DURATION

12h module

OBJECTIVES

Provide participants with knowledge and good practices that
to strengthen skills in the area.

DESTINATIONS

Professionals who perform protocol functions in organizations.

PROGRAM CONTENT

  • Presentation of greetings
  • Welcoming visitors
  • Face-to-face and telephone techniques
  • Social treatment – Presentation between visitors and company
  • Rules of courtesy and know-how
  • Protocol in the organization of company meetings and events
  • Preparing coffee breaks, cocktails, etc.
  • Speeches and toasts
  • Placing flags (national and company)